They are also called service level agreements (SLAs) and will help you define exactly what is needed from a person or company you are working on, when and for how much. We are talking here in a general way, there are additional requirements regarding the service agreements that have been defined for providers of supported independent living (SIL) and specialist Disability Accommodation (SDA), which we will soon be looking at in our Quality and Safeguarding newsletter. Factors that influence the applicability of online agreements include: depending on the extent of authority, a designated guardian may determine which services are suitable for an NDIS participant, but may not be empowered to manage financial matters. Therefore, while a guardian may make a decision about a person`s accommodation or services, they may not be able to sign a lease requiring a person to pay, for example, rent or damages. Personal responsibilities that are not controlled by the guardian can also be better negotiated directly with the participant, such as for example. B courtesy and respect for staff.  The Queensland Public Guardian states that while it may accept the provision of certain NDIS services, it will generally not sign a service agreement on behalf of adults. Instead, service providers are encouraged to cooperate directly with participants so that they have choice and control over how their services are provided.  The NDIS standard service contract refers to a specific clause that must be included in a service contract and states that it is fiscally necessary for the purposes of an exemption from GST.
However, the AUSTRALIAN Tax Office (ATO) declares that as long as you have written proof of a legally binding obligation for you to make the delivery to the NDIS Participant and this is appropriate and necessary support in accordance with the Participant`s NDIS plan, the condition of a written agreement is met.  The ATO makes available some case studies that show how to meet GST requirements through other measures, such as email correspondence. Online agreements become legally binding in the same way, but it will be different with each type of agreement. Thus, these requirements affect different agreements. Failure to comply with a service agreement may mean that a party is breaching the contract and legal action may be taken. Similarly, a disagreement may arise during the term of a contract – at this stage, lawyers experienced in goods and services disputes may be needed. . . .